Get answers to Frequently Asked Questions
Why is it required to upload the business license and other specific documents?
Running a successful virtual business today requires trust and power to beat competitors. Export Portal is an international B2B platform that verifies its clients in order to provide them with transparent, secure, and cost-effective transactions. Thanks to this we have increased our brand integrity in countries all over the world. Each user on our platform is required to provide a package of documents to prove they are trustable and trustworthy. This process is solely for the purpose of account verification. Your information is not shared, sold, or distributed by Export Portal, their subsidiaries, or any other associated companies for any other purposes. If you have any questions or concerns, please contact us.
What types of payments does Export Portal accept?
Export Portal has various payment options. Please follow the link below to see the full list of accepted payments. https://www.exportportal.com/page/payments
How do I deactivate an Export Portal account?
We are sad to see you go! Please note that account deletion is permanent and once deleted, your account cannot be restored. In order to delete your account, please follow these steps: 1. Log into your account 2. Go to your Dashboard 3. Find the button “Account cancellation” in the section “Personal Info” and click on it. If you have any questions or concerns, please contact us.
What is Harmonized Tariff Schedule and how can I find a specific Harmonized Code?
The Harmonized Tariff Schedule is the code for classifying globally traded products. You can find the Harmonized Code for the product you want to sell here: https://hts.usitc.gov/
How do I advertise my products with Export Portal?
Export Portal provides diverse advertising solutions to its sellers and manufacturers. With our help, you can reach and engage with buyers from all around the world, as well as increase your brand awareness. In order to advertize your products on Export Portal, you have to complete your profile information and carefully choose the item title and description. Make it easy for our visitors and verified buyers to find your product. Add tags and attractive prices or discounts to compete with other sellers. We also offer paid promotion options for certified sellers and manufacturers, such as the Feature and Highlight Items options. Details on how they can boost your sales and how to set them up can be found on our User Guide page https://www.exportportal.com/user_guide If you have any further questions, feel free to contact us.